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BLOG – ENGLISH

Customer Journey

Customer Journey

"Customer Travel is the means to understand and analyze the consumer experience, that is, the internal and subjective reaction to any direct or indirect contact of a consumer with a company" (Meyer and Schwager, Harvard Business Review). Customer Travel is a method of...

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BLOG – ITALY

Customer Journey

Customer Journey

“La Customer Journey è il mezzo per capire e analizzare l'esperienza del consumatore, ovvero la "reazione interiore e soggettiva di fronte a qualsiasi contatto diretto o indiretto di un consumatore con un'impresa" (Meyer e Schwager, Harvard Business Review). La...

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BLOG – Português

Crowdsourcing Week 2019

Crowdsourcing Week 2019

Nos dias 12 e 13 de Setembro, a nossa Clariter's Crowdsourcing Best Practice participou na conferência anual da Semana de Crowdsourcing em São Francisco com Manuel Gambardella, Director da Crowdsourcing Best Practice, Tommaso Lucentini, Director de Marketing e Diretor...

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